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Privacy Policy

Privacy Statement

This Privacy Statement, in accordance with the General Data Protection Regulation (GDPR), explains how we collect, use, and protect the personal information of our visitors and customers.

1. What Personal Data We Collect

We only collect information necessary for our business: name, email address, phone number, shipping address, order information, and website browsing history.

2. Data Usage

  • Order processing, product delivery, after‑sales communication
  • Responding to inquiries, providing customer service
  • Website operation, security protection, and investigating abnormal access
  • Sending relevant product information (users can unsubscribe at any time)

3. Data Sharing

We will not sell your personal information to third parties. We will only transfer data to our partner service providers (logistics, payment, IT service providers) when necessary, and require them to comply with GDPR data protection regulations.

4. Data Retention Period

Data is retained only until the transaction is completed, after‑sales disputes are resolved, or for the legally required retention period; after the expiration date, it will be securely deleted or anonymized.

5. Your Rights (EU Users)

You have the right to: access, correct, and delete your personal data; restrict data processing; ensure data portability; object to data processing; withdraw consent; and file a complaint with your local data protection authority.

6. Cookies

This site uses cookies to optimize your browsing experience. You can refuse cookies through your browser settings.

7. Contact Us

For privacy‑related questions, please contact us via email:
[email protected]

Company Name: HASTREN CO., LTD

Website: hastrenco.com